Refund policy

Refund & Return Policy

At Zareem, we want you to love what you ordered. If you're not completely satisfied, here's how returns work:

Eligible Items Items must be returned within 7 days of delivery in original, unused condition with original packaging and tags intact.

Non-Returnable Items For hygiene and safety reasons, the following cannot be returned or exchanged:

• Personal care products (creams, serums, gels, shampoos, eye care)
• Items marked as Final Sale
• Perishable goods
• Gift cards

This is clearly noted on each product page before purchase.

Damaged or Wrong Items If you received a damaged or incorrect item, contact us within 48 hours of delivery with a photo of the item. We will arrange a replacement or full refund immediately.

How to Initiate a Return Email us at zareem.inn@gmail.com or WhatsApp us with your order number and reason for return. Our team will respond within 24 hours.

Refund Timeline Approved refunds are processed within 5–7 business days to your original payment method.